{"id":187,"date":"2025-01-03T08:19:12","date_gmt":"2025-01-03T08:19:12","guid":{"rendered":"https:\/\/cgcomm.biz\/?page_id=187"},"modified":"2025-10-10T03:14:22","modified_gmt":"2025-10-10T03:14:22","slug":"support","status":"publish","type":"page","link":"https:\/\/cgcomm.biz\/index.php\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-781ca965 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"781ca965\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17c27192\" data-id=\"17c27192\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cbca2e6 elementor-widget elementor-widget-heading\" data-id=\"3cbca2e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62f66fde elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62f66fde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4383e205\" data-id=\"4383e205\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56f70deb animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"56f70deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa4af6e animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3aa4af6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We understand the importance of staying connected. CG Communications, Inc. provides updates and Technical Support via its website, email, and phone to its customers to ensure all services are running smoothly. Our technical support experts are located in the United States of America to make sure you do not have communication problems with an overseas call center.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-29049348 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29049348\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3a720c92\" data-id=\"3a720c92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7612be4e elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"7612be4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:188822163704\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+1 888-221-6704 <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-486d8f20 elementor-widget__width-auto elementor-absolute elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"486d8f20\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For More Information :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7254fd elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c7254fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Troubleshooting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ab657b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab657b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5e959e5\" data-id=\"5e959e5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3fa849b\" data-id=\"3fa849b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-07f98bc\" data-id=\"07f98bc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-67078f0\" data-id=\"67078f0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57f1b0f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57f1b0f7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-304f5ae4\" data-id=\"304f5ae4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3cc1d865 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cc1d865\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-46cca342\" data-id=\"46cca342\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23d20939 elementor-widget elementor-widget-heading\" data-id=\"23d20939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Basic Troubleshooting<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6345cbb5 elementor-widget elementor-widget-text-editor\" data-id=\"6345cbb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have lost access to the Internet, you may need to perform some basic troubleshooting steps to get connected once again.<\/p><p>Knowing the path to the Internet is important to determine where something has gone awry. The path to the Internet is as follows in most CG subscribers\u2019 home:<\/p><p>Computer -&gt; Router (if applicable) -&gt; POE Adapter -&gt; Internet Radio -&gt; CG Tower -&gt; CG Gateway -&gt; Internet<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a395f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a395f4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-649b79e\" data-id=\"649b79e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9123f4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9123f4f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-03b8988\" data-id=\"03b8988\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aad54c7 elementor-widget elementor-widget-heading\" data-id=\"aad54c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Slow Internet \/ No Internet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d3d09 elementor-widget elementor-widget-text-editor\" data-id=\"e1d3d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Restart your \u201cPower Active\u201d power supply by unplugging the large power cord from the brick adapter, wait 15 seconds, and plug it back in.<\/p><p>2. If applicable, restart your router. Routers should be restarted at least once per month, or more frequently if you are a high bandwidth user, or are experiencing sluggish behavior.<\/p><p>3. Restart your computer or device that connects to the Internet.<\/p><p>You can follow more detailed instructions on Troubleshooting a Slow Internet Connection page.<br \/>Slow Computer and Slow Internet with Windows 10<\/p><p>Windows 10 may be slowing you down.<\/p><p>A Maxed Out Connection Will Slow Everyone.<\/p><p>Check to see if your connection is getting maxed out<\/p><p>Reboot the Router<\/p><p>Yes, all you may need to do is Reboot the Router.<\/p><p>Update Your Router<\/p><p>You may need to Update Your Router as it may need a firmware update.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-b233aa9 e-flex e-con-boxed e-con e-parent\" data-id=\"b233aa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-80620cf e-con-full e-flex e-con e-child\" data-id=\"80620cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f636e01 elementor-widget elementor-widget-text-editor\" data-id=\"f636e01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"CjVfdc\"><span class=\"C9DxTc \">Overview<\/span><\/div><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Video Tutorials<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Tower Status<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Speed Test<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">General Recommendations<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Basic Troubleshooting<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Knowing your path to the Internet<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">No Internet<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Check Power Source<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Power Outlet<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">POE Adapter<\/span><\/p><\/li><\/ul><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Check Ethernet cable connections<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Computer\u2019s Ethernet Port<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">POE Adapter<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">POE Port<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">LAN Port<\/span><\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Slow Internet<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Common Issues<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Router<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Web browsers<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Maxed out bandwidth<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Too many users<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Automatic streaming maxing out your connection.<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Automatic software updates running in the background<\/span><\/p><\/li><\/ul><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Web site specific problem<\/span><\/p><\/li><\/ul><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Uncommon Issues<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Adware\/Malware<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Viruses<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Computer<\/span><\/p><ul class=\"n8H08c UVNKR \"><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Older computer and operating system<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Running out of memory (RAM)<\/span><\/p><\/li><li class=\"zfr3Q TYR86d eD0Rn \" dir=\"ltr\"><p class=\"zfr3Q CDt4Ke \" dir=\"ltr\" role=\"presentation\"><span class=\"C9DxTc \">Hard disk drive is slow<\/span><\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b55d146 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b55d146\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ccc912b\" data-id=\"ccc912b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7e80dcf7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e80dcf7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5a502e95\" data-id=\"5a502e95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18821375 elementor-widget elementor-widget-heading\" data-id=\"18821375\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Video Tutorials<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f6eb52 elementor-widget elementor-widget-text-editor\" data-id=\"44f6eb52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CG Communications, Inc. provides video tutorials to make sure you have covered the basics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b556a55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b556a55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d67274b\" data-id=\"d67274b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90c5b07 elementor-widget elementor-widget-heading\" data-id=\"90c5b07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tower Status<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-270894f elementor-widget elementor-widget-text-editor\" data-id=\"270894f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCG Communications, Inc. owns many towers that provide Internet services to your region. Even though the towers have a backup system, during storms, or power issues, towers may go offline. Check the current tower status.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d4b9013 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4b9013\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e093a3e\" data-id=\"e093a3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a01cf8 elementor-widget elementor-widget-heading\" data-id=\"9a01cf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Test Your Internet Connection Bandwidth<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21b666b elementor-widget elementor-widget-text-editor\" data-id=\"21b666b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Test your wireless internet connection with the following tests:<\/p><p>Fast.com, by the creators of NetFlix, uses new technologies and distributed servers to test your download bandwidth. Fast.com does not require flash and can be used on smart phones, tablets, and computers.<\/p><p>http:\/\/fast.com<\/p><p>Please note that each test is hosted at different locations, and results may vary between the tests.<\/p><p>CG Communications, Inc. does not guarantee wireless speeds for residential subscribers. Results will vary during peak usage periods.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-637308db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"637308db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e582a62\" data-id=\"2e582a62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7828f5b7 elementor-widget elementor-widget-heading\" data-id=\"7828f5b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">General Recommendations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-302eccea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"302eccea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f17c228\" data-id=\"2f17c228\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-396543ea elementor-widget elementor-widget-image\" data-id=\"396543ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"36\" height=\"36\" src=\"https:\/\/cgcomm.biz\/wp-content\/uploads\/2025\/01\/check.png\" class=\"attachment-full size-full wp-image-89\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-327f1cb8\" data-id=\"327f1cb8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40b60ed9 elementor-widget elementor-widget-heading\" data-id=\"40b60ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Protect Your Equipment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9eb9e elementor-widget elementor-widget-text-editor\" data-id=\"1d9eb9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use an Uninterrupted Power Supply (UPS) with your Internet radio system, router, and computer equipment. Blackouts, brownouts, surges, and spikes may cause irreparable damage to your computer and Internet equipment. The Internet radio is a low power device that needs to be protected from voltage spikes and other common power issues that are present in rural areas.<\/p><p>Restart your router at least once per month. Restarting your Internet radio (antenna or dish) is not necessary as it is already on a schedule to restart every Tuesday morning at 3:00 AM.<\/p><p>Never give your Account username and password to unauthorized users. CG Communications, Inc. and its representatives will never ask for your Account password.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2c2c60bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c2c60bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6b35f51\" data-id=\"6b35f51\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e545206 elementor-widget elementor-widget-image\" data-id=\"7e545206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"36\" height=\"36\" src=\"https:\/\/cgcomm.biz\/wp-content\/uploads\/2025\/01\/check02.png\" class=\"attachment-full size-full wp-image-95\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4b2acaf8\" data-id=\"4b2acaf8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75e77ad elementor-widget elementor-widget-heading\" data-id=\"75e77ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Secure your local network<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29f129bf elementor-widget elementor-widget-text-editor\" data-id=\"29f129bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Install Anti-virus and Anti-malware software. As your first line of protection, use Microsoft Security Essentials or Windows Defender.<\/p><p>Be aware of trial software that may try to install bundled applications or tool bars that tracks your information.<\/p><p>Use an ad-blocker program such as Adblock Plus.<\/p><p>Use Google to help you resolve most of the common computer issues.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Technical Support We understand the importance of staying connected. CG Communications, Inc. provides updates and Technical Support via its website, email, and phone to its customers to ensure all services are running smoothly. Our technical support experts are located in the United States of America to make sure you do not have communication problems [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":106,"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":1333,"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/pages\/187\/revisions\/1333"}],"wp:attachment":[{"href":"https:\/\/cgcomm.biz\/index.php\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}